Warranty information
Warranty coverage varies by product. A product may include a manufacturer warranty, seller warranty, limited checking warranty or no separate warranty beyond the applicable return policy. Any specific warranty shown on the product page or invoice takes priority for that item.
What a warranty normally does not cover
- Accidental damage, liquid damage or physical breakage after delivery.
- Misuse, incorrect installation, unsupported modification or unauthorised repair.
- Normal wear, consumable parts or cosmetic deterioration unless specifically covered.
- Damage caused by incompatible power, accessories or operating conditions.
How to request support
Keep your order number, product packaging, serial number and purchase evidence. Contact support with a clear description of the issue and photographs or video where useful.
Manufacturer service
For products covered directly by a manufacturer or authorised service network, LA PERLA may guide the customer toward the applicable warranty process where information is available.