Information we process
LA PERLA may process account details, contact information, delivery addresses, order history, payment references, support messages, reviews, device information and website activity needed to operate the store.
Why information is used
- To create accounts, process orders and deliver parcels.
- To confirm COD, verify payments and prevent misuse.
- To provide support, returns, refunds and order updates.
- To improve catalogue search, website performance and customer experience.
- To send marketing only where consent or another lawful basis applies.
Service providers
Relevant data may be shared with couriers, payment processors, hosting providers, communication services, analytics tools and professional advisers only as needed for their role.
Security and retention
Reasonable technical and organisational controls are used, but no internet system can guarantee absolute security. Records are retained according to operational, legal, fraud-prevention and accounting requirements.
Your choices
You may update account details, manage marketing preferences or request help regarding your information through the available support channel.