Guide
Packaging Changes and Authenticity Checks
Why packaging can differ and what customers should check when receiving an imported product.
04 Aug 2026Brands update packaging
Labels, colours, seals, bottle shapes and regional designs can change over time.
Check the complete item
Compare the name, size, strength, barcode, lot or batch information, seal and seller order details.
Ask before use
When an item appears incorrect, damaged or tampered with, contact support before opening or using it.
